✉️ Contact the VapoCept store desk
We can answer questions about what we publish. Order and medical questions have to go elsewhere — here is where, and why.
📧 Email us at support@vapoceptonline.com. We aim to reply within two business days.
✅ What we can help with
- Questions about anything published on this site
- Clarification on the seven published amounts and the research behind each ingredient
- Factual corrections, including from the manufacturer
- Feedback on our editorial standards
🩺 Memory and medical questions — please read
We cannot answer them, and it would be irresponsible to try. We are not clinicians.
If you or someone close to you has noticed new forgetfulness, confusion, difficulty with familiar tasks, trouble following conversations or getting lost in familiar places, please speak to a doctor rather than emailing a supplement website. Several common causes look identical from the outside and some are straightforwardly treatable — vitamin B12 deficiency, thyroid problems, depression, poor sleep and medication side effects among them.
On the formula itself: L-arginine and L-citrulline raise nitric oxide and can add to the effect of nitrate medication, erectile dysfunction medicines and blood pressure treatment. That is a pharmacist conversation, and a short one.
❌ What we cannot help with
We do not process orders or payments. We cannot look up your order, change an address, cancel a shipment, issue a refund or tell you where a parcel is — we have no visibility into any of it.
📦 Where order questions go
Everything to do with an order you have placed goes to the seller, using the confirmation email you received at checkout. That email carries your order number and the seller's own support contact. If you cannot find it, check your spam folder first.
💸 Refund requests
Refunds are handled entirely by the seller under the 60-day money-back guarantee described at checkout. Contact them through your order confirmation, several days before the deadline rather than on it. Our refund policy page explains the process.
📰 Press and corrections
Journalists and representatives of the manufacturer can reach us at the same address.