Shipping policy
Who ships your order, which packages include free delivery, and what to do when a parcel is late.
Orders are shipped by the seller, not by this website. 🚚 Free US shipping is included on the 3-bottle and 6-bottle packages. Shipping on the 2-bottle package is charged separately, which is worth factoring into the per-bottle comparison.
Who ships your order
The official seller handles fulfilment, dispatch, tracking and delivery. We have no access to order or shipping systems, so we cannot look up a parcel, change an address or expedite anything.
Free shipping
Included on the 3 and 6-bottle packages for US addresses, per the stated terms, along with the five digital bonus guides. Because shipping on the smallest package is charged separately, its effective cost is higher than the headline figure suggests.
Dispatch and delivery
Supplement orders of this kind are typically dispatched within one to two business days and delivered domestically within about five to seven business days, though this varies by carrier, destination and season. The checkout page states the current estimate for your address.
Tracking
A tracking number is normally emailed once your order ships. If it has not arrived, check your spam folder first — shipping notifications end up there routinely.
Digital bonuses
The five bonus guides supplied with the 3 and 6-bottle packages are delivered digitally rather than in the parcel, usually immediately after purchase. If they have not arrived, that is a question for the seller rather than the courier.
International orders
Availability outside the United States depends on the seller and on local rules for importing dietary supplements. Where international shipping is offered, delivery takes longer and any customs duties or import taxes are the recipient's responsibility.
Wrong, damaged or missing orders
Contact the seller through your order confirmation as soon as you notice a problem, with photographs if anything is damaged. Do this promptly — claim windows for shipping problems are usually much shorter than the 60-day refund window.
When it arrives
Check the safety seal is intact; do not use the product if it is damaged or missing. Confirm the expiry date, particularly on a 6-bottle order you will be working through for six months. Store somewhere cool and dry, away from heat and light, and out of reach of children.